This privacy policy is intended to the users of this website in accordance with the Federal Data Protection Act and Telemedia Act on the nature, scope and purpose of the collection and use of personal data by the website operator, Intelligent Digital Services GmbH, Maria-Goeppert-Str. 5, 23562 Lübeck, inform.

The website operator takes your privacy very seriously and will treat your personal information confidentially and in accordance with the law.

Bear in mind that data transmission on the Internet can generally be subject to security vulnerabilities. Full protection against access by strangers is not possible.

Access data

The website operator or page provider collects data about accesses to the site and saves them as “server log files”. The following data is logged:

  • Visited website
  • Time at the time of access
  • Amount of data sent in bytes
  • Source / reference from which you came to the page
  • Used browser
  • Operating system used
  • Used IP address

The data collected are for statistical purposes only and to improve the website. The website operator, however, reserves the right to check the server logfiles retrospectively should concrete evidence point to unlawful use.


This site uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

Popular browsers offer the preference option of not allowing cookies. Note: There is no guarantee that you will be able to access all features of this website without restrictions if you make the appropriate settings.

Handling of personal data

The website operator collects, uses and transfers your personal data only if this is permitted by law or if you consent to the collection of data.

Personal information is all information that is used to identify your person and which can be traced back to you – such as your name, email address and telephone number.

Handling contact information

If you contact the website operator through the offered contact options, your details will be stored so that they can be used to process and answer your request. Without your consent, this data will not be disclosed to third parties.

Dealing with comments and contributions

If you leave a post or comment on this website, your IP address will be saved. This is for the security of the website operator: If your text violates the law, it may want to track your identity.


You can subscribe to both the entire website and follow-up comments on your post. You will receive an e-mail confirming your e-mail address. Besides this, no further data will be collected. The stored data will not be passed on to third parties. You can unsubscribe at any time.

Google Analytics

This website uses the “Google Analytics” service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze users’ website usage. The service uses “cookies” – text files stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.

On this website accesses the IP anonymization. The IP address of the users is shortened within the member states of the EU and the European Economic Area. This reduction eliminates the personal reference of your IP address. Under the terms of the agreement, which website operators have entered into with Google Inc., they use the information collected to compile an evaluation of website activity and website activity, and provide Internet-related services.

You have the option of preventing the cookie from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restriction if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin:
Alternatively, by clicking on this link (IMPORTANT! Insert opt-out link) you prevent Google Analytics from collecting data about you within this website. By clicking on the link above you download an “opt-out cookie”. Your browser must therefore generally allow the storage of cookies. If you delete your cookies regularly, you will need to click on the link each time you visit this website.

Here you can find more information about data usage by Google Inc.:

Use of social media plugins

This website uses Facebook Social Plugins, which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). Recognizable are the incorporations on the Facebook logo or on the terms “Like”, “Like”, “Share” in the colors Facebook (blue and white). Information about all Facebook plugins can be found in the following link:

The plugin creates a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and extent of the data transmitted by the plugin to the Facebook Inc. servers. Information can be found here:
The plugin informs Facebook Inc. that it has visited users of this website. There is the possibility that your IP address will be saved. If you are logged into your Facebook account while visiting this website, the information will be linked to it.

If you use the functions of the plugin – for example by sharing or “liking” a post – the corresponding information will also be transmitted to Facebook Inc.

Do you want to prevent the Facebook. Inc. associates this information with your Facebook account, please log out of Facebook before visiting this website.

Furthermore, this website uses the “+1” button of Google Plus. It is operated by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). If you visit a page that contains the “+1” button, a direct connection is created between your browser and the Google servers. The website operator therefore has no influence whatsoever on the nature and extent of the data transmitted by the plugin to the servers of Google Inc. Click on the “+1” button while logged in to Google+, share the contents of the page on your public profile.

Personal data will not be collected by Google Inc. until you click the button. Even with logged in Google users, among other things, the IP address is stored. If you would like to prevent Google Inc. from storing this data and linking it to your account, please log out before visiting this website.

Information on the “+1” button can be found here:

Furthermore, this website uses Twitter-Schlatflächen. These are operated by Twitter Inc. (795 Folsom St., Suite 600, San Francisco, CA 94107, USA). If you visit a page that contains such a button, a direct connection is created between your browser and the Twitter servers. The website operator therefore has no influence whatsoever on the nature and extent of the data transmitted by the plugin to the server Twitter Inc.

According to the Twitter Inc. only your IP address is collected and stored.
For information on how personal information is handled by Twitter Inc., click here:

Newsletter subscription

The website operator offers you a newsletter in which he informs you about current events and offers. If you would like to subscribe to the newsletter, you must enter a valid e-mail address.

Rights of the user: information, correction and deletion

As a user, you, at the request of you, receive free information about which personal data has been stored about you. If your request does not conflict with a legal duty to retain data (eg data retention), you are entitled to correct incorrect data and to block or delete your personal data.

Alexa skill – “Fte Receiver”

Please read this privacy policy carefully before using the skill!

Alexa services – Alexa refers to Amazon’s Alexa Language Services, which include third-party services (Skills), digital content, software, the Amazon Alexa App, and Customer Support and other related services.

Data management – We want you to feel safe when using it and take the protection of your personal data very seriously. As soon as you use the “Fte Receiver” skill, the following personal data will be processed:

  • valid email address as user for the web portal
  • Password for the web portal
  • STB-ID of the Fte Receiver
  • Model-ID of the Fte Receiver

As a user, you have the option at any time to revoke your consent to the processing of your personal data. However, you must delete all registered “Fte Receiver” in the web portal, inform us to delete your web portal account and disable the use of the “Fte Receiver” Skill.

Operation – The skill “Fte Receiver” is used on the infrastructure of Amazon Media EU S.à r.l. operated, the evaluation itself takes place on the infrastructure of Intelligent Digital Services GmbH. In this case, data is only sent to the respective infrastructure if the skill is actively used by addressing.

Additional privacy policy – Please be aware that by registering for Alexa and using Alexa Services, Amazon Media EU S.à r.l. Give your consent to store and process personal information about you. As Intelligent Digital Services GmbH we have no influence on that. The purpose and scope of the data collection and the further processing and use of the data by Amazon, as well as your rights and options to protect your privacy, please refer to the General Terms and Conditions, the Terms of Use and the Data protection from Amazon Media EU S.à r.l.

Tracking – Tracking (user behavior, login times) does not take place on the part of Intelligent Digital Services GmbH.

Amazon, Echo, Alexa and all related logos are trademarks of, Inc. or its affiliates.


Data transfer to

The online website offers the possibility of using It is a live chat software. The chat is integrated in the source code. This is made possible via a script. By using the chat, you automatically use the services of The data collected includes: chat history, IP address at the time of the chat and country of origin. These data are not passed on to third parties and are used exclusively for protection and internal statistics. The data are not used to identify you personally. They are not saved. The deletion takes place after the chat. is a US based company. There is no adequacy decision by the EU Commission for this country. The legal basis for processing your personal data is Art. 6 Para. 1 S1 lit.

For more information about the processing and use of data by as well as your related rights and setting options to protect your privacy, please refer to the data protection information from


La Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal, en su Título III, relativo a los derechos de las personas, determina los términos y requisitos que se deben  cumplir para  que  el  Responsable  del  Fichero  pueda hacer  efectivo  el  ejercicio  de los derechos de acceso, rectificación, cancelación u oposición a los datos, por parte de los titulares de los mismos.

El artículo 23 del Real Decreto 1720/2007, de 21 de diciembre, por el que se aprueba el Reglamento de desarrollo de la Ley Orgánica 15/1999, de 13 de diciembre, de Protección de Datos de Carácter Personal, establece que los derechos de acceso, rectificación, cancelación y oposición son personalísimos, así que sólo podrán ser ejercidos por el afectado, acreditando siempre su identidad. En caso de incapacidad o minoría de edad, serán ejercidos por el representante legal. También podrán ser ejercitados por representante voluntario.

Para el ejercicio de dichos derechos deberá concederse al interesado un medio sencillo  y gratuito.

Estas instrucciones se detallan con más precisión en el Real Decreto 1332/1994, de 20 de junio así como en la Instrucción 1/1998, de 19 de enero, de la Agencia Española de Protección de Datos, relativa al ejercicio de los derechos de acceso, rectificación y cancelación.

Para que el Responsable del Fichero pueda ejercer correctamente estos derechos, es necesario tener en cuenta los siguientes aspectos.

Los plazos para el ejercicio de los derechos son los siguientes:

  • Para el derecho de acceso será de un mes para contestar a partir de la recepción de la solicitud y, en el caso que proceda y no falte ningún requisito formal, 10 días más para hacerlo efectivo.

  • Para el ejercicio de los derechos de cancelación y rectificación el plazo será de 10 días. Si los datos van a ser comunicados a terceros, se les deberá informar para que puedan proceder a su rectificación o cancelación.

  • Para el ejercicio del derecho de oposición  no se establece plazo reglamentario hasta la aprobación del correspondiente reglamento, si bien es recomendable hacerlo efectivo en un plazo máximo de 10 días.

La carta remitida por el titular de los datos que solicite el ejercicio deberá de cumplir los siguientes requisitos legales:

  • Nombre, apellidos del interesado y copia del DNI. En los excepcionales casos en que se admita la representación, será también necesaria la identificación por el mismo medio de la persona que le representa, así como el documento acreditativo de  la representación. La fotocopia del DNI podrá ser sustituida siempre que se acredite la identidad por cualquier otro medio válido en derecho.

  • Petición en que se concreta la solicitud. (Ejercicio que se solicita o información a la que se quiere acceder). Si no hace referencia a un fichero concreto se le facilitará toda la información que se tenga de la empresa a su nombre. Si solicita información de un fichero en concreto, solo la información de este fichero. Si solicita información relativa a un tercero nunca se podrá facilitar. Si lo solicita por teléfono se le indicará que lo haga por escrito y se le informará de cómo lo puede hacer y la dirección a la que tiene que enviarlo. Nunca se le dará información por teléfono.

  • Domicilio a efecto de notificaciones.

  • Fecha y firma del solicitante.

  • Documentos acreditativos de la petición que formula.

  • El interesado debe utilizar cualquier medio que permita acreditar el envío y la recepción de la solicitud.

De acuerdo con el artículo 25.2 del Reglamento, el Responsable del Fichero deberá contestar la solicitud que se le dirija en todo caso, con independencia de que figuren o no datos personales del afectado en sus ficheros.

Si  le  falta  algún  requisito,  se  le  contestará  indicando  el  requisito  que  falta  para  que  lo subsane.  Se  recomienda  utilizar  cualquier  medio  que permita  acreditar  el envío y la recepción (correo certificado con acuse de recibo, como medio de prueba ante una posible apertura de Tutela de Derechos).

El Responsable del Fichero deberá adoptar las medidas convenientes para garantizar que todas las personas de su organización que tengan acceso a datos de carácter personal puedan informar a los titulares de los datos del procedimiento a seguir para el correcto ejercicio de sus Derechos.